Knowledgebase

This guide walks you through ordering a Low-Cost Email Hosting plan, from choosing a plan to completing your order. Every plan includes a free 10-day trial, and you do not need a credit card to start.

Which plan should I choose?

• Personal plans are for one mailbox.
• Business plans start at 10 mailboxes and go up to 200, in steps of 10. You choose how many mailboxes you need and the fixed disk space for each mailbox.

Personal plans

Business plans: how much disk space per mailbox? The disk space is fixed for each mailbox, and the choice is entirely yours. As a general guide:

If you need more than 200 mailboxes, please contact us at sales@emailhosting.com.

Steps

1. Go to the Low-Cost Email Hosting page and choose Personal or Business. You can also pick Low-Cost Personal Email Hosting or Low-Cost Business Email Hosting from the Categories list in the store.
2. Select your plan:
   • Personal: click SIGN UP under the plan you want.
   • Business: under Fixed Disk Space Business Email Hosting Plans, choose the Number of Email Mailboxes and the Fixed Disk Space per Mailbox. The pricing on the right updates to match your choices. Then click ORDER.
3. On the Configure page, set up your order:
   • Choose Billing Cycle (business plans): choose how often you want to be billed. The plan page shows the monthly, quarterly and annual prices.
   • Mailbox Count (business plans): check that the number of mailboxes is what you need.
   • Enter Your Admin Username: use an address on your own domain, in the format admin@yourdomain.com. This is the administrator account you will use to manage your domain and users. You cannot use an @emailhosting.com address.
   • Enter Your Password: choose a password for your admin account. It must be at least 12 characters and include a lowercase letter, an uppercase letter, a number, and a special character from this list: ! @ # $ % ^ & * - _ + = , . ( ). Each requirement turns green when you meet it, and you can click the eye icon to see what you typed. You will use this password with your admin username to sign in to the admin portal, so keep it somewhere safe.
   Check the Order Summary on the right, then click Continue.
4. On the Review & Checkout page, check your plan and price. If you have a promo code, enter it and click Validate Code. To change your options, click Edit. When everything is correct, click Checkout.
5. On the Checkout page, enter your details:
   • Already a customer? Click Already Registered? and sign in. You can then choose your existing account, or select Create a New Account.
   • New customer: enter your Personal Information (name, email address and phone number) and your Billing Address. Under Account Security, choose a password for your EmailHosting.com account. You will use this password to sign in at My Account (the Billing Portal) to view your invoices and manage your services. It is separate from the admin password you chose on the Configure page, which you use to sign in to the admin portal.
6. Choose your payment method under Payment Details:
   • Free 10 Days Trial: select this to start your trial. No credit card is required, and Total Due Today shows $0.00.
   • Credit Card: enter your card details.
7. If you like, add a note to your order under Additional Notes, then click Complete Order.

What happens next

You will receive an order confirmation and an invoice by email. Shortly afterward, you will receive an email telling you that your admin account is ready, with your next steps. If you chose the free trial, your first invoice comes due when the trial ends.

Then set up your email:

1. Verify your domain: see How to Verify Your Domain.
2. Create your mailboxes: see How to Set Up Users.
3. Point your domain's email to our servers: see How to Update Your MX Records.
4. Improve delivery of the email you send: see How to Set Up Your SPF Record.

Need help? Contact us at support@emailhosting.com.